When I try to configure I get the same error.īefore I sign up for a 2.5 hour on hold session with Pentair, has anyone seen this before? I have tried restarted, reconnecting everything.
Before connecting the cable to the adapter, first determine the length of cable required for the connection. I think it's some kind of IP Address error, but I can't access Screen Logic on my PC to fix the problem. The IntelliTouch ScreenLogic Protocol adapter is connected to the Personality board located in the Load Center or Power Center via a four-wire cable. Sending GATEWAY remote connection request. When I try to access the ScreenLogic Connect on my PC I get the follow error: Everything else works fine, except the Pentair equipment. I was fine with that as I could still access the system.įast forward to today, when I upgraded my modem for 1 gig service. After 2 hours on the phone, the tech could only get the "Remote" access to work and not the "Local". Then in December it wouldn't connect, and after my futile attempts to troubleshoot the issue I called Pentair. I had my Intelli-touch system updated a few years ago so I could use the ScreenLogic app on my iPhone to control my pool.
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